The Six Digital Health Domains

Advancing digital health maturity starts with understanding your organisation’s current score across the Six Key Components.

Clinical Workflow & Care Coordination 

Measures the shift from manual, fragmented workflows to standardised, digital, and increasingly AI-assisted care, supporting clinicians at the point of care.

Operational Systems ERP & Revenue Cycle

Assesses how well finance, billing/claiming, procurement, and rostering are automated and governed to support efficiency and financial sustainability.

Patient-facing
Systems

 Evaluates your “Digital Front Door”- access, communication, and continuity across in-person, telehealth, and digital channels beyond hospital walls.

Integration Layers & Interoperability

The digital plumbing. Measures how reliably data flows between departments and external partners using APIs, integration patterns, and standards such as FHIR.

Data, AI,
& Analytics

Assesses how effectively you capture, standardise, integrate, govern, and use data and analytics to improve operations, reporting, and decision-making.

Privacy, Security & Data Protection

Evaluates enterprise-grade safeguards - encryption, access controls, compliance practices, and continuous monitoring to protect sensitive healthcare data.

Identify & Understand Your:

  • Strengths across the six domains
  • Gaps that slow care, create risk, or add cost
  • Biggest bottlenecks in workflow, data flow, and decision support
  • Priority focus areas (what to fix first vs later)
  • Options for improvement you can action now

Improve

See your results with clear recommendations, then follow a practical roadmap to improve maturity through: 

  • Priority actions by domain (quick wins → foundational → advanced)
  • Templates and playbooks (workflow, governance, security)
  • Best practices for interoperability, analytics, and patient access
  • Measurement guidance to track outcomes and service performance
  • Reassessment cadence to monitor progress over time

Your journey to a high-performing, connected, and secure digital health organisation starts here.